careers
We’re seeking a rare breed of intelligent, confident, and consultative CPG/FMCG marketers who think ahead and thrive in client-facing roles with top-tier brands. At NAILBITER, we offer industry-leading compensation, comprehensive benefits, and clear opportunities for career advancement on a global stage.
If you’re ready to explore an international opportunity with us, please share your LinkedIn profile or resume at Derek@nailbiter.com or careers@nail-biter.com for consideration—or apply directly using the links below.
Herndon, VA (Near Washington D.C.)
About Nailbiter
Nailbiter is the world’s largest CPG-focused quantitative behavioral AI platform. Headquartered in Herndon, VA (Just outside of Washington D.C), with offices across North America, Europe, and Asia, we use advanced AI and Behavioral Videometrics® technology to observe and analyze real-world shopper behavior in-store and online at global scale.
Ranked #5 in the 2025 GRIT Top 50 Most Innovative Suppliers and #1 Most Innovative Data & Analytics Provider, Nailbiter converts AI-coded consumer video into validated, decision-ready brand metrics. We partner with a majority of the top 20 global CPG companies and have delivered consistent growth as a leader in behavioral intelligence since 2015.
The Nailbiter platform converts video data into actionable brand metrics that provide a competitive advantage to Brand, Shopper, Category, and Insights teams. Nailbiter works with a majority of the top 20 global CPG companies and has demonstrated consistent growth since 2015 as a top innovator in the industry.
Nailbiter technology platform allows manufacturers and researchers to “see” and “hear” their consumers to make product decisions in-store and online through video. The platform quantitatively codes stated, latent and emotional decisions, revealing hidden barriers to product success. The consumer and shopper videos are converted to data using AI and human coding. The resulting consumer and shopper insights allow marketers and researchers to make immediate decisions that drive market success.
Nailbiter fosters a company culture centered on fairness, diversity and mutual respect. We embrace change and offer an exceptional environment for individuals who seek to contribute to something extraordinary within Behavioral Videometrics. For more details about Nailbiter, please visit us at www.nailbiter.com
Position Overview
We are currently looking for a highly motivated, creative individual for our Market Research Analyst position. This position will be based in Herndon, VA near Washington D.C. In this role, you will be a part of the Client Success team and will have an opportunity to gain experience in various aspects of market research such as new methodologies, project management, implementation, client relationship building, storytelling, and more. This position also offers the right candidate an accelerated career in market research and technology.
Responsibilities
- Perform data analysis and verify data quality.
- Assist with screener and research design.
- Communicate with project lead on project status, timelines, follow-ups, etc.
- Interpret and translate data into actionable insights.
- Manage research projects, within timeline and budgets.
- Work with senior management in preparing reports and presentations.
- Present data and results to internal stakeholders
Career Growth & Advancement
This role offers accelerated career progression with early exposure to global CPG clients and senior leadership. High performers quickly take on greater ownership and advance into Senior Analyst and Client facing roles. As a fast-growing AI-powered insights company, Nailbiter promotes within and rewards strong performance with rapid advancement opportunities.
Education/Experience
- A completed bachelor’s degree in a related field (such as business, marketing, social sciences)
- Some previous market research experience through courses, projects, or internships
Key Responsibilities
- Shows a strong interest in understanding human behavior, especially how people make decisions.
- Exhibits outstanding verbal and written communication skills.
- Possess advanced proficiency with MS Office
- Ability to communicate professionally and effectively with all levels of the organization.
- Ability to work independently and multi-task.
- Operates a sense of urgency and timeliness.
- Ability to seek improvement and create an environment for sharing and creative problem solving.
- Working knowledge of AI tools including ChatGPT and Gemini
- Experience with project work with the proven ability to work on multiple projects, concurrently leveraging excellent organization and time management skills.
- Displays a high level of curiosity and investigative mindset with attention to detail and accuracy along with a passion to learn new techniques with enthusiasm.
Compensation and Benefits:
Nailbiter offers a competitive compensation package, including stock options, comprehensive health benefits, and a hybrid work environment. As a high-growth company, we provide continuous career progression opportunities and clear pathways for advancement.
As a member of Nailbiter’s Client Success team, you will play a meaningful role in shaping both the company’s growth trajectory and the success of our clients.
This role is based at our headquarters in Herndon, VA for 18 months to support hands-on training, mentorship, and professional development. Following this structured onboarding period, Analysts have the flexibility to work remotely from anywhere within the United States.
Remote work environment / Headquartered in Herndon, VA
About Nailbiter
Nailbiter is transforming market research through Behavioral Videometrics—a technology platform that captures real consumer shopping behavior in-store and online and converts it into actionable insights for leading CPG brands.
Headquartered in Herndon, VA, with offices in New York, Chicago, London, Paris, Dubai, and Mumbai, Nailbiter works with companies including Hershey, Mondelez, Reckitt, and SC Johnson. Ranked among the Top 5 Most Innovative Market Research Companies in the 2025 GRIT Report, we’re entering an exciting phase of rapid growth.
We’re looking for an experienced relationship builder to help expand strategic client partnerships while shaping the future of consumer insights.
The Role
Unlike a traditional sales organization, Nailbiter’s Client Growth team focuses primarily on expanding relationships with existing clients. More than 90% of our revenue comes from repeat business, making long-term partnerships the foundation of our success.
Reporting directly to Co-Founder Amit Dhand, you’ll own a portfolio of CPG accounts, working closely with Consumer and Shopper Insights teams to introduce innovative research approaches, identify growth opportunities, and deliver measurable business value.
What You’ll Do
- Build and grow long-term relationships with existing client accounts.
- Identify opportunities to expand partnerships and increase revenue.
- Develop proposals and research approaches aligned with client objectives.
- Work directly with Consumer Insights and Shopper Insights teams to understand business objectives, uncover growth opportunities, and deliver innovative research solutions that drive decision-making.
- Manage contract renewals, procurement, and MSA processes.
- Serve as the primary client advocate, collaborating internally to improve products and ensure exceptional client satisfaction.
- Represent Nailbiter with senior client stakeholders and industry partners.
What We’re Looking For
- 10+ years of professional experience, including experience in quantitative market research and client relationship management.
- Experience working with CPG clients is strongly preferred.
- Excellent communication, presentation, and relationship-building skills.
- Self-starter who thrives in a fast-paced, entrepreneurial environment.
- Strong analytical thinking and attention to detail.
- Proficiency with PowerPoint and CRM/business development tools.
- Bachelor’s degree or equivalent relevant experience.
Compensation & Benefits
Nailbiter offers:
- Competitive salary
- Stock options
- Comprehensive health benefits
- 401(k) with company match
- Remote work environment
- Significant career growth opportunities within a rapidly expanding company
Additional Requirements
Ability to travel up to 10–20% of the time for client meetings and industry events. Candidates based in the New York City or Chicago metropolitan areas may have reduced travel requirements.
Why Join Nailbiter?
At Nailbiter, you’ll work with cutting-edge technology that’s redefining how brands understand consumer behavior. You’ll have the opportunity to build meaningful client partnerships, influence product innovation, and grow your career alongside a collaborative, entrepreneurial team that’s changing the future of market research.
Remote-first / Headquartered in Herndon, VA
About Nailbiter
Nailbiter is transforming market research through Behavioral Videometrics—a technology platform that captures real consumer shopping behavior in-store and online and converts it into actionable insights for leading CPG brands.
Headquartered in Herndon, VA, with offices in New York, Chicago, London, Paris, Dubai, and Mumbai, Nailbiter works with companies including Hershey, Mondelez, Reckitt, and SC Johnson. Ranked among the Top 5 Most Innovative Market Research Companies in the 2025 GRIT Report, we’re entering an exciting phase of rapid growth.
We’re looking for an experienced relationship builder to help expand strategic client partnerships while shaping the future of consumer insights.
Position Overview
Unlike a traditional sales organization, Nailbiter’s Client Growth team focuses on growing existing client relationships rather than new customers. More than 90% of our revenue comes from repeat business, making client success and long-term partnerships central to our growth strategy.
Reporting to the co-founder Amit Dhand, you’ll manage a portfolio of strategic CPG accounts, partnering closely with Consumer and Shopper Insights teams to identify opportunities, introduce innovative research solutions, and drive account expansion.
This role is ideal for someone who enjoys consultative selling, strategic relationship management, and helping clients solve complex business challenges. It also offers a unique opportunity to gain firsthand experience with Behavioral Videometrics—an emerging methodology that is transforming consumer insights and reshaping traditional survey-based research.
Key Responsibilities
- Develop and strengthen long-term relationships with key client stakeholders.
- Manage and grow a portfolio of existing CPG accounts by identifying opportunities to expand engagement.
- Understand client business objectives and recommend Nailbiter solutions that deliver measurable value.
- Develop proposals, research approaches, and scopes of work aligned to client needs.
- Work directly with Consumer Insights and Shopper Insights teams to understand business objectives, uncover growth opportunities, and deliver innovative research solutions that drive decision-making.
- Partner with internal Client Consulting, Operations, and Product teams to ensure exceptional project delivery.
- Support contract renewals, procurement activities, and commercial negotiations.
- Act as the voice of the client by sharing feedback that drives product enhancements and improved customer experience.
- Represent Nailbiter in client meetings, presentations, and industry events.
Qualifications
- 6–8 years of professional experience with at least:
- 3+ years in quantitative market research, consumer insights, or related consulting.
- 4+ years managing and growing client relationships, preferably within CPG.
- Experience presenting insights and recommendations to clients or senior stakeholders.
- Strong consultative selling and account management skills.
- Excellent written, verbal, and presentation skills.
- Analytical mindset with strong attention to detail and problem-solving abilities.
- Self-motivated and comfortable working in a fast-paced, entrepreneurial environment.
- Proficiency with Microsoft PowerPoint, Excel, and CRM/business development tools.
- Bachelor’s degree in business, Marketing, Social Sciences, or related field (or equivalent experience).
Compensation & Benefits
Nailbiter offers:
- Competitive base salary plus performance-based incentive compensation
- Stock option opportunity
- Comprehensive health benefits
- 401(k) with company match
- Remote-first work environment
- Ongoing professional development and career advancement opportunities within a high-growth organization
Additional Requirements
Ability to travel up to 10–20% of the time for client meetings and industry events. Candidates based in the New York City or Chicago metropolitan areas may have reduced travel requirements.
Why Join Nailbiter?
At Nailbiter, you’ll work with cutting-edge technology that’s redefining how brands understand consumer behavior. You’ll have the opportunity to build meaningful client partnerships, influence product innovation, and grow your career alongside a collaborative, entrepreneurial team that’s changing the future of market research.
