Herndon, VA (Near Washington D.C.)

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About Nailbiter

Nailbiter is the world’s largest CPG-focused quantitative behavioral AI platform. Headquartered in Herndon, VA (Just outside of Washington D.C), with offices across North America, Europe, and Asia, we use advanced AI and Behavioral Videometrics® technology to observe and analyze real-world shopper behavior in-store and online at global scale.

Ranked #5 in the 2025 GRIT Top 50 Most Innovative Suppliers and #1 Most Innovative Data & Analytics Provider, Nailbiter converts AI-coded consumer video into validated, decision-ready brand metrics. We partner with a majority of the top 20 global CPG companies and have delivered consistent growth as a leader in behavioral intelligence since 2015.

The Nailbiter platform converts video data into actionable brand metrics that provide a competitive advantage to Brand, Shopper, Category, and Insights teams. Nailbiter works with a majority of the top 20 global CPG companies and has demonstrated consistent growth since 2015 as a top innovator in the industry.

Nailbiter technology platform allows manufacturers and researchers to “see” and “hear” their consumers to make product decisions in-store and online through video. The platform quantitatively codes stated, latent and emotional decisions, revealing hidden barriers to product success. The consumer and shopper videos are converted to data using AI and human coding. The resulting consumer and shopper insights allow marketers and researchers to make immediate decisions that drive market success.

Nailbiter fosters a company culture centered on fairness, diversity and mutual respect. We embrace change and offer an exceptional environment for individuals who seek to contribute to something extraordinary within Behavioral Videometrics. For more details about Nailbiter, please visit us at www.nailbiter.com

Position Overview

We are currently looking for a highly motivated, creative individual for our Market Research Analyst position. This position will be based in Herndon, VA near Washington D.C. In this role, you will be a part of the Client Success team and will have an opportunity to gain experience in various aspects of market research such as new methodologies, project management, implementation, client relationship building, storytelling, and more. This position also offers the right candidate an accelerated career in market research and technology.

Responsibilities

• Perform data analysis and verify data quality.
• Assist with screener and research design.
• Communicate with project lead on project status, timelines, follow-ups, etc.
• Interpret and translate data into actionable insights.
• Manage research projects, within timeline and budgets.
• Work with senior management in preparing reports and presentations.
• Present data and results to internal stakeholders

Career Growth & Advancement

This role offers accelerated career progression with early exposure to global CPG clients and senior leadership. High performers quickly take on greater ownership and advance into Senior Analyst and Client facing roles. As a fast-growing AI-powered insights company, Nailbiter promotes within and rewards strong performance with rapid advancement opportunities.

Education/Experience

• A completed bachelor’s degree in a related field (such as business, marketing, social sciences)
• Some previous market research experience through courses, projects, or internships

Key Responsibilities

• Shows a strong interest in understanding human behavior, especially how people make decisions.
• Exhibits outstanding verbal and written communication skills.
• Possess advanced proficiency with MS Office
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to work independently and multi-task.
• Operates a sense of urgency and timeliness.
• Ability to seek improvement and create an environment for sharing and creative problem solving.
• Working knowledge of AI tools including ChatGPT and Gemini
• Experience with project work with the proven ability to work on multiple projects, concurrently leveraging excellent organization and time management skills.
• Displays a high level of curiosity and investigative mindset with attention to detail and accuracy along with a passion to learn new techniques with enthusiasm.

Compensation and Benefits:

Nailbiter offers a competitive compensation package, including stock options, comprehensive health benefits, and a hybrid work environment. As a high-growth company, we provide continuous career progression opportunities and clear pathways for advancement.

As a member of Nailbiter’s Client Success team, you will play a meaningful role in shaping both the company’s growth trajectory and the success of our clients.

This role is based at our headquarters in Herndon, VA for 18 months to support hands-on training, mentorship, and professional development. Following this structured onboarding period, Analysts have the flexibility to work remotely from anywhere within the United States.