Aisle of the
Future

Uncover Strategic Opportunities in the Aisle.

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Nailbiter uses In-Aisle (and online) shopper observations across different Planograms/Aisles to reveal which aspects of the Planogram work best.

Want to shake up the status quo? Nailbiter’s provocative Aisle of the Future methodology challenges conventional planograms with bold insights that transform category dynamics. While competitors settle for incremental improvements, we’re reimagining what’s possible when you become the true category captain.

Our videometrics platform doesn’t just observe shoppers—we decode their behavior across multiple retailers and planograms to identify what drives basket size and what diminishes Shopability. The implication? Most planograms are leaving money on the table.

The real impact? We transform these insights into a compelling category growth story that makes retailers sit up and take notice. Our methodology reveals the why behind shopper behavior, equipping you with data-driven recommendations for planogram optimization that boost Notice, increase Cart rates, and ultimately drive Conversion across the entire category.

Path-to-Purchase (P2P)/Omnichannel Shopper Journey

Video is the ideal medium for P2P and Shopper Journeys.

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From pre-shop research to retailer selection and the final purchase decision, Videometrics reveal the entire eCommerce and In-Store shopper journey. Quant sample and retailer cuts ensure that the insights are highly actionable.

The shopper journey isn’t linear—it’s a fascinating maze of decisions, distractions, and desires. Nailbiter’s Path to Purchase methodology follows consumers from their living room couch to the moment of truth at the shelf, mapping every critical touch point where they can win or lose.

At Nailbiter, we’re obsessed with uncovering why consumers suddenly decide they need your category—was it that influencer’s new video that created the craving? The empty pantry shelf? The upcoming party? Our videometrics platform delivers a comprehensive “subway map” of the shopper journey, revealing the stations where competitors steal your passengers.

The innovative brand knows that understanding touch points isn’t enough—you need to know which ones drive Conversion. We’ll show you where consumers make decisions, where they bail before purchase, and how these touch points interact, giving you the strategic blueprint to intercept shoppers when it matters.

The battle for Conversion isn’t just fought in-store anymore—it’s a complex war across channels. Nailbiter’s Omnichannel Shopper Journey goes beyond identifying touchpoints to reveal how to dominate at each one with witty precision.

At Nailbiter, our videometrics methodology has discovered that half of shoppers researching products on their phones while standing in your aisle may potentially abandon their purchase if Amazon offers a better deal. Brutal? Yes. Essential knowledge? Absolutely.

We dive deep into what makes displays irresistible, which search terms drive Conversion (hint: not the ones you’re bidding on), and what product page elements shoppers use to make decisions. The implications are clear: winning means optimizing for how people truly shop, not how you wish they would. Our methodology reveals the why behind channel-switching behavior, equipping you with bold strategies to capture shoppers wherever they roam.

Always-On Shopper Tracker

Your eyes and ears on the ground

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This is a continuation of the Shopper Journey application. It’s always on, tracking shoppers all year and delivering key metrics such as Shopability, Findability, Organization, and Assortment. These metrics do a terrific job of revealing the “why behind the buy.” The tracker becomes the beating pulse of the Shopper team and drives relationships with key retailers.

Category dynamics shift faster than quarterly sales data can capture. Nailbiter’s Always-On Shopper Tracker acts as your early warning system, detecting seismic shifts in consumer behavior before they impact your bottom line.

At Nailbiter, we’re not content with point-in-time snapshots that become outdated before the ink dries on the report. Our videometrics platform establishes ongoing programs that monitor how shopping behaviors evolve in response to planogram resets, seasonal shifts, and competitive maneuvers.

Think of us as your category seismologists—detecting tremors before they become earthquakes. When Walmart tests a new planogram in just 50 stores, we’re there, capturing shopper reactions and measuring changes in Notice, Cart, and Conversion. The impact? You become the trusted partner who helps retailers understand the why behind emerging category dynamics, positioning you as the confident category captain they can’t ignore.

Augmented Reality (AR) for Displays &
Planograms

Test before you build.

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It is well-established that AR is the new VR. Nailbiter can expose Shoppers to new (Virtual) Displays and Planograms in real stores as they purchase the category. Shoppers shop from these Displays and Planograms, and their purchase decisions and perceptions are observed and recorded. This is the most natural and revealing way to test new ideas efficiently and predictably.

Augmented Reality (AR) for Pack & Product

Virtual Products, Real Outcomes.

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Consumers are exposed to new Packs and Products In-Store, in the Moment of truth, as they make their actual category and brand decisions. This is the ultimate First Moment of Truth (FMOT) application where the reaction is captured open-ended and converted to hard metrics and diagnostics.

Category/Planogram
Shopability

What’s your Shopability Score?

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Shopability has quickly become the Go-To category metric that allows Shopper teams to understand how their Category is performing at key retailers. With Findability, Organization, and Assortment as key components, clients get the What and the Why using these metrics. This is the recommended way to measure Planogram and Aisle performance.

Display & Marketing Breakthrough

Which half of your marketing works?

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The role of In-Store and Online Marketing is to disrupt shoppers’ typical purchase decisions. Yet, Breakthrough is a metric that is nearly impossible to capture using traditional means. Nailbiter’s behavioral, videometrics-driven platform observes which Activities Breakthrough and, crucially, diagnoses what works or doesn’t work.

Impulse
Tracker

Where is your Category on the Impulse Top 50?

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This is Nailbiter’s only syndicated product, where 1000+ impulse purchases are recorded every month, all year around. This is the most efficient way to discover which Categories are purchased on Impulse but more importantly Where, When, Why, and How! Sample data is available on request.

Impulse purchases can’t be researched directly—ask someone to shop impulsively and you’ve already killed the spontaneity. That’s why Nailbiter created our syndicated Impulse Tracker, the industry’s only authentic window into unplanned purchasing behavior.

At Nailbiter, our videometrics platform tracks the top 50 impulsively purchased categories, revealing which ones are climbing or falling in the rankings. When your category suddenly jumps ten spots, shouldn’t you know why? Our interactive dashboard lets you slice the data by retailer, time, and category to spot opportunities before your competitors.

The implications are powerful: Understand what triggers impulse purchases in your category, and you can design smart, fun strategies to capture more of those high-margin, unplanned sales. Our methodology reveals the provocative truth about shopper behavior—in the battle for the spontaneous shopper, the brand that understands the why behind impulse decisions will always win.

In-Store 
Pack & Product Benchmarking

Is your Brand/Pack getting Noticed?

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One of the biggest drivers of Product and Pack success is Notice. Once Noticed, Conversion (to Purchase) is critical to measure. The Nailbiter platform uniquely observes these metrics and then reveals an endless stream of vital diagnostics to help Consumer Insights teams optimize their products and packs.

At-Home
Product Testing

Do they like it? Let’s SEE.

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Videometrics bring the traditional IHUT into the world of contemporary behavioral market research. Nailbiter observes consumers trying products that they purchased in-store or received via the mail (from Nailbiter). This can be done Qualitatively or Quantitatively. It often involves other elements such as Prep and Storage in addition to Usage.

need more information?

Drop us a line and we’ll be happy to give you a guided tour of our capabilities and client case studies.

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